Frequently Asked Questions

Kohl’s Healthy Rewards is an easy and free way to save $500 (or $1,000 if your spouse/same-sex domestic partner participates) on your 2015 medical plan contributions and learn more about your personal health. Check out these FAQs to find out what you need to know and do.

General and Eligibility

A. Healthy Rewards is Kohl’s health improvement program. Administered by Limeade, a trusted wellness partner, it’s designed to help you and your families improve or maintain your health through a variety of programs and resources. It’s free, optional and completely confidential. And, if you start by completing your Well-Being Assessment and Health Screening, you can save up to $500 or $1,000 on your 2015 medical premiums.

For 2015, we’re changing the way we allocate your Healthy Rewards to put more focus on the opportunities for maintaining and improving your health.

A. Studies show that many of the causes of chronic conditions are lifestyle-related or could be managed or avoided altogether with routine preventive care. Kohl’s wants to help you proactively manage your health, so your life is better and more productive. And, a healthier workforce helps keep health care affordable for everyone.

A. There are two parts to Healthy Rewards—the medical premium credit and Limeade challenges and activities. Here are the eligibility rules for each part.

Medical Premium Credit

Only Associates and their spouses/same-sex domestic partners actively enrolled in Kohl’s medical coverage on or before March 1, 2015 will be eligible for the medical premium credit.

Limeade Challenges and Activities

All Associates (including Associates not enrolled in Kohl’s medical coverage and part-time Associates) and enrolled spouses/same-sex domestic partners who participate in the program earn points for joining and completing health-oriented activities.

A. If you complete your Well-Being Assessment and Health Screening by March 31, 2015, you will begin receiving your medical premium credit.

If your results show that you meet 3 of 5 health range targets, you’ll receive a $500 premium credit beginning May 2015 and you’ll also be asked to maintain and improve your results by participating in Limeade challenges.

If you don’t meet 3 of 5 health range targets, you’ll receive a $150 premium credit beginning May 2015—and you’ll have the opportunity to earn the remaining $350 premium credit beginning September 2015 by completing the Your Health Matters coaching program or, if you’re expecting, the Exclusively Yours maternity program by July 31, 2015.

Other parts of the Healthy Rewards program continue throughout the calendar year.

A. No; HIPAA prevents Kohl’s from viewing any specific participant results. In fact, we’re working with Limeade, our trusted wellness partner, to administer the Healthy Rewards program activities. You will complete the Well-Being Assessment through Limeade’s website. And, Limeade will help us make Health Screenings available at most large work sites. The only data Kohl’s will receive is who has earned a premium credit for payroll purposes.

A. No. Since your Health Screening is covered as preventive care, Kohl’s pays the full cost to offer the Healthy Rewards program to you and your enrolled spouse/same-sex domestic partner.


For more details: Go to Get started ›

Well-Being Assessment

A. A Well-Being Assessment is a series of health and lifestyle-related questions you answer online, helping you learn more about your overall health and well-being. It gives you a snapshot of your health so you can both understand and manage your risk factors before they become serious issues.

A. Log on to yourtotalrewards.com/kohls and select Start Earning Your 2015 Healthy Rewards in the top left-hand corner of the home page or go directly to the Limeade website at healthyrewards.limeade.com from any PC, tablet or smartphone. Then, select the Complete Your Well-Being Assessment tile to get started.

A. If you haven’t signed in before, select the Get started button and follow the prompts to set up your account. If you’ve signed in before but can’t remember your sign-in name and/or password, select Trouble Signing In?. Enter the email address that’s on file with Limeade when prompted and you’ll receive an email with a link that allows you to create a new password.

Need help logging on to the Limeade website? Refer to the 2015 Healthy Rewards Quick Start Guide that’s posted on the log on page of the Limeade website.

A. All you need is 15 minutes and online access to yourtotalrewards.com/kohls (log on and select Start Earning Your 2015 Healthy Rewards in the top left-hand corner of the home page) or go directly to the Limeade website at healthyrewards.limeade.com from any PC, tablet or smartphone starting January 6.

A. After you complete your Well-Being Assessment you’ll receive a personalized report that outlines the risk factors or opportunities you should focus on to improve or maintain your health.

A. You must complete both the Well-Being Assessment and the Health Screening by March 31, 2015 in order to start receiving the 2015 medical premium credit. You will not receive partial credit for only completing the Well-Being Assessment.

A. You must complete your Well-Being Assessment by March 31, 2015.

A. You will not receive the 2015 medical premium credit, but can still earn points for prizes by completing other health-oriented activities throughout the year.


For more details: Go to Complete Your Well-Being Assessment ›

Health Screening

A. A Health Screening is a simple test that measures key health factors like height and weight, blood pressure, cholesterol and glucose. It gives you a snapshot of your health so you can understand and manage your risk factors before they become serious issues.

A. You may choose one of the following options to complete your Health Screening—these options are free since this is preventive care:

  • Participate in on-site screenings (available to Associates at all Kohl’s locations except retail stores)
  • Visit the Kohl’s Wellness Center (if available)
  • Use lab results (from July 2014 or later) from your doctor*
  • Visit a MinuteClinic or other retail convenience clinic*

Important Reminder: If you received your annual preventive exam less than 12 months ago, an additional preventive care visit may not be covered. Call your medical plan carrier before you schedule your appointment to make sure your visit will be 100 percent covered.

  • Anthem 877-768-6681
  • UnitedHealthcare 866-204-6092
  • Kaiser 800-464-4000

Note: If you’re a Kaiser participant you must use a Kaiser network provider to have the cost of the Health Screening covered by the plan as preventive care. MinuteClinics do not participate in the Kaiser network.

*Your Doctor or Health Care Professional Must Submit Your Physician Fax Form: When getting lab results from your doctor or through a retail convenience clinic, your doctor or health care professional must complete the Physician Fax Form. You can find the form on the Limeade website by following these steps:

  • Log on to yourtotalrewards.com/kohls and select Start Earning Your 2015 Healthy Rewards in the top left-hand corner of the home page or go directly to the Limeade website at healthyrewards.limeade.com from any PC, tablet or smartphone.
  • Select the Complete Your Health Screening tile on the Limeade home page to access the Physician Fax Form.

You’ll need to download the form online, print it and bring it to your appointment. Simply ask your doctor or health care professional to fax in the form (as instructed on the cover sheet) to the number listed on the form by March 31, 2015.

Remember! If you participate in an on-site screening or visit the Kohl’s Wellness Center, you do not need to submit a Physician Fax Form.

Questions? Contact Limeade at 888-248-5052 seven days a week, 7 a.m. to 7 p.m., local time.

A. You can check it off your list in 20 minutes or less—and you can pick the testing location that works best for you and your busy schedule.

A. Log on to yourtotalrewards.com/kohls and select Start Earning Your 2015 Healthy Rewards in the top left-hand corner of the home page or go directly to the Limeade website at healthyrewards.limeade.com from any PC, tablet or smartphone.

On-site or at a Kohl’s Wellness Center

You’ll receive your results immediately. A Limeade representative or Wellness Center Nurse will review your risk factors with you to help identify Kohl’s resources and programs that can help you improve or maintain your health.

Using Lab Results from Your Doctor or Other Retail Convenience Clinic

After your doctor or health care professional submits your form, please allow 72 hours for your results to appear in your account on the Limeade website. Once your results have been uploaded into your wellness account, you will receive a confirmation email informing you that your results are now visible. To view your results, visit the Limeade website. If you do not receive a confirmation email or do not see your results in your wellness account after 72 hours, please contact support@adurolife.com.

A. You must complete both your Well-Being Assessment and the Health Screening by March 31, 2015 in order to start receiving your 2015 medical premium credit. You will not receive partial credit for only completing the Health Screening.

A. You must complete your Health Screening by March 31, 2015.

Remember! If you complete your Health Screening by using lab results from your doctor or visiting a retail convenience clinic, you must allow up to two weeks for processing your Physician Fax Form.

A. You will not receive the 2015 medical premium credit, but can still earn points for prizes by completing other health-oriented activities throughout the year.


For more details: Go to Complete Your Health Screening ›

Achieve or Work to Achieve Health Range Targets

A. See below for the factors being tested and why they are important:

Risk Factor Why It’s Important Healthy Rewards Target
Large waist Excess fat in the stomach area is a greater risk for heart disease than excess fat in other parts of the body. < 35 (female), 40 (male)
High blood pressure If your blood pressure rises and stays high over time, it can damage your heart and lead to plaque buildup. ≤ 130/85
Low high-density lipoprotein (HDL) HDL—sometimes called “good cholesterol”—helps remove cholesterol from your arteries. A low HDL level raises your risk of heart disease. ≥ 40 (female), 50 (male)
High triglycerides Triglycerides are a type of fat found in the blood. A high triglyceride level or being on medication to treat high levels is another risk factor. < 150
High blood glucose High or even mildly high fasting blood sugar may be an early sign of diabetes. ≤ 100 (fasting)

Source: U.S. Department of Health and Human Services, National Institutes of Health, National Heart, Lung and Blood Institute, What is Metabolic Syndrome, http://www.nhlbi.nih.gov/health/health-topics/topics/ms/

A. These health range targets are considered “healthy measures” by the U.S. Department of Health and Human Services, National Institutes of Health, National Heart, Lung and Blood Institute.

A. If you complete your Well-Being Assessment and Health Screening by March 31, 2015, you will begin receiveing your medical premium credit.

Meet 3 of 5 Health Range Targets

If your results show that you meet 3 of 5 health range targets, you’ll receive a $500 premium credit beginning May 2015 and you’ll also be asked to maintain and improve your results by participating in Limeade challenges.

Work Toward Achieving 3 of 5 Health Range Targets

If you don’t meet 3 of 5 health range targets, you’ll receive a $150 premium credit beginning May 2015—and you’ll have the opportunity to earn the remaining $350 premium credit beginning September 2015 by completing the Your Health Matters coaching program or, if you’re expecting, the Exclusively Yours maternity program by July 31, 2015.

The amount of your 2015 medical premium credit depends on how many eligible participants in your household complete the required activities and achieve or work to achieve their health range targets.

You will begin receiving your medical premium credit beginng May 2015 through December 31, 2015 as long as you and/or your spouse or same-sex domestic partner are actively enrolled in Kohl’s medical coverage on or before March 1, 2015. Enrollment in COBRA does not apply.

A. It will take you six weeks to complete the Your Health Matters program.

A. The Your Health Matters program needs to be completed over six consecutive weeks. You can’t stop and start over a longer period of time.

A. You must start the six-week program by June 10, 2015 in order to complete the coaching program by July 31, 2015.

A. You will begin receiving your medical premium credit beginning May 2015 through December 31, 2015.

A. For 2015, your results will affect the way your rewards are allocated. The total amount that’s available is still the same, and all enrolled Associates and same-sex spouses/domestic partners have the opportunity to earn this amount regardless of their results. However, if you are identified as a candidate for coaching, you will need to complete that step to earn the full credit. If you or your enrolled spouse/same-sex domestic partner are unable to complete this program, alternatives are available.

Here’s how the program will work:

If you complete your Well-Being Assessment and Health Screening by March 31, 2015, you will begin receiving your medical premium credit.

Meet 3 of 5 Health Range Targets

If your results show that you meet 3 of 5 health range targets, you’ll receive a $500 premium credit beginning May 2015 and you’ll also be asked to maintain and improve your results by participating in Limeade challenges.

Work Toward Achieving 3 of 5 Health Range Targets

If you don’t meet 3 of 5 health range targets, you’ll receive a $150 premium credit beginning May 2015—and you’ll have the opportunity to earn the remaining $350 premium credit beginning September 2015 by completing the Your Health Matters coaching program or, if you’re expecting, the Exclusively Yours maternity program by July 31, 2015.

A. You’ll still be eligible to earn up to $500 of the medical premium credit. If you both partitcipate, you can save even more—up to $1,000 ($500 each)!

A. You will be awarded $650 beginning May 2015:

  • Associate completes Well-Being Assessment and Health Screening by March 31, 2015 and meets 3 of 5 health range targets = $500
  • Spouse/same-sex domestic completes Well-Being Assessment and Health Screening by March 31, 2015, but does not meet 3 of 5 health range targets = $150

You will be awarded a $350 premium credit beginning September 2015 if your spouse/same-sex domestic partner completes the Your Health Matters coaching program or, the Exclusively Yours program by July 31, 2015.

A. Please contact Limeade at 888-248-5052 to discuss your individual situation and the options available to you.


For more details: Go to Achieve or Work to Achieve Health Range Targets ›

Engage in Limeade Challenges Throughout the Year

All Associates (including Associates not enrolled in Kohl’s medical coverage and part-time Associates) who participate in the program earn points for joining and completing health and well-being oriented activities. The points you earn for your participation are added together (or banked)—and depending on the total, Kohl’s will offer different rewards for each level.

Get started: The points bank and many of the activities and challenges are managed by Limeade. You can visit Limeade’s website to:

  • Complete your Well-Being Assessment (All Associates and enrolled spouses/same-sex domestic partners) and Health Screening (Associates and spouses/same-sex domestic partners enrolled in Kohl’s medical coverage only).
  • Participate in quarterly challenges and activities—and even engage with other Associates who are also participating.
  • Set and track your individual health goals.
  • Follow your annual points total and progress toward each level.

Log on to yourtotalrewards.com/kohls and select Start Earning Your 2015 Healthy Rewards in the top left-hand corner of the home page or go directly to the Limeade website at healthyrewards.limeade.com from any PC, tablet or smartphone.

Questions? Contact Limeade at 888-248-5052 seven days a week, 7 a.m. to 7 p.m., local time.

A. Each activity is assigned a points value and as you complete the activities, you accumulate more points. There are plenty of activities and challenges available—everything from visiting the dentist to tracking your daily exercise.

Your points total takes you to one of three levels—each with its own choice of rewards. Choose the activities that appeal to you—and watch your points grow!

  • Level 1: First Steps = 1,000 Points

    Associates enrolled in Kohl’s medical coverage can receive 1,000 points if they complete their Well-Being Assessment and Health Screening. All other Associates can complete the Well-Being Assessment and other activities.

    Your Rewards*: If you achieve Level 1, you have the chance to win a Go Pro camera, NatureBox subscription, Beats in Ears headphones, portable blue tooth speaker or Spafinder gift card.

  • Level 2: Hit Your Stride = 2,000 Points

    Associates who complete additional activities and challenges to earn more points for a choice of prizes.

    Your Rewards*: If you achieve Level 2, you have the chance to win two wellness days off (Associates only), Vitamix, Microsoft Xbox One bundle, KitchenAid Pro Stand Mixer or Apple iPad Air (16 GB).

  • Level 3: Lead the Way = 3,000 Points

    Associates who complete enough activities and challenges to achieve the highest level of participation (Wellness Star status) for a choice of a grand prize.

    Your Rewards*: If you achieve Level 3, you have the chance to win free Kohl’s medical coverage (Associates enrolled in Kohl’s medical coverage only), three wellness days off (Associates only), a new wardrobe/shopping spree ($1,500 value), Samsung 50” 3-D Smart HD TV, strength training home gym or Microsoft Surface Pro 3.

Associates can earn points toward their Healthy Rewards points bank until November 30, 2015. The annual drawing for prizes will take place in December 2015.

*Certain rules apply. Visit Limeade’s website for a complete list of rules, including tax handling.

A. New for this year, you are eligible to earn prizes quarterly by participating in certain challenges. The points you earn for completing healthy activities and challenges will go toward your annual points and annual drawing for prizes, but now you will also be eligible for a drawing for prizes each quarter when you participate in certain challenges.

A. Beginning January 2015, we’re introducing the new Make Your Move challenge available to all Kohl’s Associates and enrolled spouses/same-sex domestic partners.

A. Just join and participate in these healthy activities between January 6 and March 31, 2015 to earn points.

Category Description Points Total Points Over 12 weeks
Stress Take a Stress Break: Take a few five minute “time-outs” during your day. 5 points/week 60 points
Fitness Mix It Up: Add variety to your workout routine three times per week. 5 points/week 60 points
Potential A Fresh Resolution: Write down something you want to improve and work toward this goal. 5 points/week60 points
Nutrition Balance the Scales: Eat well and sweat for 30. 10 points/week 120 points
Fitness Connect the Device: Connect a (wearable) device or fitness app to Healthy Rewards. 25 points 25 points
Sleep Get Your Zzzs: Get at least seven hours of sleep. 5 points/week60 points
Nutrition Junk Food Cleanse 10 points/week120 points
Total Enter drawing to be chosen to win a prize!   505 points plus 1,000 points earned for completing your Well-Being Assessment and Health Screening = 1,505 points

You’ve already achieved Level 1 (1,000 points)—you’re eligible for a chance to win a Go Pro camera, NatureBox subscription, Beats in Ears headphones, portable blue tooth speaker or Spafinder gift card!

Get started: Log on to yourtotalrewards.com/kohls and select Start Earning Your 2015 Healthy Rewards in the top left-hand corner of the home page or go directly to the Limeade website at healthyrewards.limeade.com from any PC, tablet or smartphone. Then, select the tiles with Make Your Move.


For more details: Go to Engage in Limeade Challenges Throughout the Year ›

Log on to yourtotalrewards.com/kohls and select Start Earning Your 2015 Healthy Rewards in the top left-hand corner of the home page or go directly to the Limeade website at healthyrewards.limeade.com from any PC, tablet or smartphone.

Questions? Contact Limeade at 888-248-5052 seven days a week, 7 a.m. to 7 p.m., local time.